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Alamo Heights, San Antonio

An independent nurse who checks on your parent in Alamo Heights

If your mother or father is in assisted living, memory care, or their own home in Alamo Heights and you can't get there often, we can. Unannounced, in person, and with a written report back to you.

A residential street in Alamo Heights, San Antonio, shaded by mature live oaks

Why families in Alamo Heights call us

Alamo Heights and the streets around Broadway and Basse hold some of the oldest and most established senior living in San Antonio, which is part of why families choose it from a distance. It's also inside the loop, minutes from the hospitals, so we can be there on short notice and at odd hours rather than only on a planned run north.

We visit across greater San Antonio, including Stone Oak. If your parent is somewhere else in Bexar County, just ask.

What a visit covers

How it works

Four steps, and you can stop after the first one

  1. 01

    We talk first

    You tell us about your parent, where they are, and what's been nagging at you. No medical details needed over email. We can cover that on the phone.

  2. 02

    We go, unannounced

    We show up, and whatever we see, we let the family know. We spend real time there, not five minutes in the hallway.

  3. 03

    You get it in writing

    A written report in plain language, sent to you directly, with what we saw and what we'd ask about next.

  4. 04

    You decide what happens next

    Some families want one visit and nothing more. Others want us in there twice a month, or four times. That's your call, and it can change.

Questions from Alamo Heights families

FAQ

Are you connected to the facility in any way?

No. We're not employed by, contracted to, or paid by any facility, agency, or care provider. We're hired by the family and we report to the family.

Do you need the facility's permission to visit?

In a facility we visit as guests of your family, the way you would. Visiting rules vary, and we'll walk you through how that works for your parent's situation when we talk. If they're in their own home there's nobody to ask. You and your parent decide, and we come when it suits.

My parent is still in their own house. Is this for them?

Yes, and for a different reason. In a facility there are people checking on them. They're just the same people being paid to provide the care. At home there's often nobody checking at all between your phone calls. Either way we come in, look properly, and write down what we found. Staying in their own home is theirs to decide; we're not there to talk them out of it.

Do you examine them, or do you just look around?

We examine them. Every visit is made by a registered nurse, so we take their weight and vital signs and check the things a nurse checks: skin, mobility, appetite, pain. What we don't do is take over their care or change anything their doctor has ordered. We assess, write it down, and tell you what we'd ask about.

Not sure whether something's wrong?

That's usually the right time to call. Tell us what you're seeing and we'll tell you honestly whether a visit would help.

Don't take our word for it

Everything here is something you can check

Texas nursing licenses are public record. You can look up Jackie's with the Texas Board of Nursing.