What I do
An outside set of eyes, on the ground, on your behalf
Every engagement is the same shape: I show up unannounced, I spend real time with your parent, and you get a written account of what I found.
What I do
Someone independent goes and looks, then tells you what they saw
Unannounced drop-in visits
An in-person visit at a time nobody has been told about, in assisted living, memory care, a nursing home, or their own home.
- I visit at varied times, including evenings and weekends. In a facility that's when staffing thins out; in a private home it's when a bad day is least likely to have been tidied up before I arrive.
- I sit with your parent and talk with them, and I notice how they are: alert or drowsy, comfortable or in pain, groomed, eating, talking.
- I check them the way a nurse checks someone: weight, vital signs, skin, how they move. That way there is a real record and not just an impression.
- I look at the place the way you would if you could be there. Laundry, linens, water within reach, the call button somewhere they can actually press it — or in a house, whether the walker path is clear and there is food in the fridge.
Written reports to the family
Plain-language notes after each visit, sent to you, not filtered through the people being observed.
- What I saw, in ordinary words, with the date and time of the visit.
- Their weight and vitals, taken the same way every time, so a change means something.
- Changes since the last visit, which is usually where the real signal is.
- Specific questions worth asking — of the facility, or of their doctor if they are at home — so you walk into that conversation with something concrete instead of a vague worry.
An outside second look
They already have people who see them every day. What they don't have is anybody outside to verify it.
- Facilities do their own charting and their own quality reviews. That's the same organization checking its own work.
- I have no relationship with the facility, no referral arrangement, and nothing to protect. I'm hired by you and I report to you.
- If your parent is in their own house it is the opposite problem: nobody is doing the checking at all. Same visit, same report — filling an empty space rather than auditing a busy one.
- If what I see is fine, that's what the report says. A quiet report is a real result, and it's the one most families are hoping for.
Eyes on the ground when you can't be here
For families who live somewhere else and can only get to San Antonio a few times a year.
- A phone call with your parent tells you how they sound. It doesn't tell you whether anyone helped them shower this week.
- I go in person, on a schedule that suits you. Regularly, or after something specific has you worried.
- You get the report wherever you are, in whatever time zone you're in.
How it works
Four steps, and you can stop after the first one
- 01
We talk first
You tell me about your parent, where they are, and what's been nagging at you. No medical details needed over email. We can cover that on the phone.
- 02
I go, unannounced
I show up, and whatever I see, I let the family know. I spend real time there, not a five-minute walk-through.
- 03
You get it in writing
A written report in plain language, sent to you directly, with what I saw and what I'd ask about next.
- 04
You decide what happens next
Some families want one visit and nothing more. Others want me in there twice a month, or four times. That's your call, and it can change.
Before you call
FAQ
Are you connected to the facility in any way?
No. I'm not employed by, contracted to, or paid by any facility, agency, or care provider. I'm hired by the family and I report to the family. That independence is the entire service. It's why the report is worth reading.
Do you need the facility's permission to visit?
In a facility I visit as a guest of your family, the way you would. Visiting rules vary, and I'll walk you through how that works for your parent's situation when we talk. If they're in their own home there's nobody to ask — you and your parent decide, and I come when it suits.
My parent is still in their own house. Is this for them?
Yes, and for a different reason. In a facility there are people checking on them — they're just the same people being paid to provide the care. At home there's often nobody checking at all between your phone calls. Either way I come in, look properly, and write down what I found. Staying in their own home is theirs to decide; I'm not there to talk them out of it.
Do you examine them, or do you just look around?
I examine them. I'm a registered nurse, so I take their weight and vital signs and I check the things a nurse checks: skin, mobility, appetite, pain. What I don't do is take over their care or change anything their doctor has ordered. I assess, I write it down, and I tell you what I'd ask about.
Does that replace their doctor or their home health nurse?
No. They keep the people they already have. I'm the one checking that what those people are supposed to be doing is actually happening, and telling you straight if it isn't.
What if you find something wrong?
I tell you, specifically and in writing, and I tell you what I'd ask about. What happens next is your decision. You're the one with standing to raise it, and you'll be raising it with facts and a date instead of a feeling.
I live out of state. Does that make this harder?
It's most of my work. Your parent is in San Antonio and you're not, which is exactly the gap this fills. The report reaches you wherever you live.
What does it cost?
It depends on where your parent is and how often you'd like visits. Call or send a note and I'll give you a straight answer for your situation.
Not sure whether something's wrong?
That's usually the right time to call. Tell me what you're seeing and I'll tell you honestly whether a visit would help.