For out-of-state families
Your parent is in San Antonio. You're not.
That's the gap I fill. I go in person, on your behalf, and tell you the truth about what I found, whatever time zone you're reading it in.
What distance actually costs you
The three-month gap
You visit at Thanksgiving and again in the spring. Between those two weekends, nobody in your family has laid eyes on your parent. A lot changes in three months, and almost none of it shows up on a phone call.
The staff know the schedule
Facilities know when families visit. What happens on an ordinary Tuesday evening is the thing you never get to see, and it's the thing worth knowing about.
Nothing you can act on
A vague bad feeling doesn't help you in a care-plan meeting. A dated, written account of what an independent nurse observed does.
How the distance works
You don't need to be here for any of it
We talk on the phone first, on your schedule rather than mine. Time zones are not a problem. You tell me where your parent is and what's been worrying you.
I visit in San Antonio, unannounced. You don't coordinate anything, and you don't need to tell the facility I'm coming. In fact, please don't.
The written report reaches you by email. If something in it needs a conversation, we have that conversation.
How it works
Four steps, and you can stop after the first one
- 01
We talk first
You tell me about your parent, where they are, and what's been nagging at you. No medical details needed over email. We can cover that on the phone.
- 02
I go, unannounced
I show up, and whatever I see, I let the family know. I spend real time there, not a five-minute walk-through.
- 03
You get it in writing
A written report in plain language, sent to you directly, with what I saw and what I'd ask about next.
- 04
You decide what happens next
Some families want one visit and nothing more. Others want me in there twice a month, or four times. That's your call, and it can change.
Still not sure this is what you need?
Call me and describe what's going on. If a visit wouldn't help, I'll say so.